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RESUME

Resume: Projects

nakingma@ncsu.edu

(910) 617-5653

Hampstead, NC 28443

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PROFESSIONAL SUMMARY

To obtain an entry-level position in the theme park industry which will create the opportunities to utilize the skills gained through internship and academics, adding value to an amusement park, and building a long-term career in the amusement park industry.

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SKILLS

  • Adaptable and Flexible

  • Customer Experience

  • Strong Communication and Interpersonal Skills

  • Cash Register Operation

  • Ability to Lift 40 Pounds

  • Flexible Hours

  • Engaging with Diverse Customers

  • Speech Clarity

  • Operational Efficiency

  • Customer Satisfaction

  • Ensuring Guest Safety

  • Safety Inspections

  • Guest Interaction

  • Quality Assurance

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ACCOMPLISHMENTS

  • Achieved Eagle Scout Award in 2017 by completing each rank with accuracy and efficiency.

  • Recognized on the Dean’s list for outstanding academic achievement in Spring 2023

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EDUCATION

North Carolina State University

Raleigh, NC • Expected 12/2025

Bachelor of Science: Industrial Engineering

University of North Carolina Wilmington

Wilmington, NC • 12/2023

Bachelor of Science: Business Administration, Supply Chain Management

  • 3.59 GPA

  • UNCW Plastic Ocean Project Member

John T Hoggard High School

Wilmington, NC • 06/2019

High School Diploma

  • Completed AP course in Statistics

  • Completed AP course in Biology

  • Extracurricular Activities: Boy Scouts of America

  • Extracurricular Activities: Hoggard Men's Soccer Varsity

  • Extracurricular Activities: Wilmington Hammerheads

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WORK HISTORY

Pine Valley Country Club - Tennis Pro Shop Attendant

Wilmington, NC • 03/2021 - 12/2023

  • Providing high quality customer service to guests and members.

  • Maintaining tennis courts and surrounding areas at high standards.

  • Maintained full knowledge of tennis tournaments and events to answer member questions pertaining to events.

  • Performed general shop upkeep duties by cleaning surfaces, restocking displays, and emptying trash receptacles.

  • Enforced established rules of course among tennis players such as out of rules, regulations and wearing of proper clothing.

  • Listened to customer needs and desires to identify and recommend optimal products or services.

  • Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.

  • Prioritized helping customers over completing other routine tasks in store.

Jungle Rapids - Laser Tag Attendant

Wilmington, NC • 06/2019 - 08/2019

  • Operated and maintained laser tag system.

  • Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events, and landmarks.

  • Cleaned laser tag area and surrounding area to reduce spread of germs and bacteria.

  • Engaged safety devices and monitored attraction during operation to reduce safety risks.

  • Resolved guest issues by identifying sources of complaint and formulating corrective action with supervisor.

  • Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.

  • Assisted customers in entering and exiting rides, providing balance support and general directions.

  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.

Superb Soccer - Coaching Staff Member

Wilmington, NC • 06/2018 - 05/2019

  • Motivated athletes to become stronger, more agile and more effective through training habits.

  • Promoted love of game by assisting players with understanding positioning, play techniques and teamwork strategies.

  • Assisted in ambitious practice sessions to boost athletic abilities.

  • Boosted performance of individual athletes by assisting in strategic personal training programs.

  • Maintained equipment, facilities, and inventory to avoid accidents, mishaps and damage.

Good Shepherd Center - Volunteer

Wilmington, NC • 05/2016 - 08/2018

  • Used strong interpersonal communication skills to convey information to others.

  • Volunteered with groups and organizations to help make measurable differences for program recipients.

  • Engaged in community outreach to aid program mission centered on community support and enrichment.

  • Delivered food packages to homes in need of food.

  • Packaged and sorted food into separate packages to be delivered to people in need.

  • Transported donated food from grocery stores and restaurants to the center for sorting and packing.


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